Spring 2020… when the world of private patient advocacy shifted on its axis…. because COVID defined our new reality. Many of us advocates who spent our time with clients, IN PERSON, experienced the shock of realizing that we must either […]
Take a Marketing Lesson from What We Learned During Covid Read More »
YOU could save a client’s life! A sad story sets the stage for today’s advice. I was walking my dog last week on a beautiful newly-spring day. It was good to see and wave to neighbors who had hidden themselves
An Appalling Outcome that YOU Can Change Read More »
If you follow the world of health and patient advocacy these days, you can’t miss the many discussions about providing advocacy services through Medicare reimbursement. Aye-yi-yi! Not that I’m opinionated on this topic (!) but I’ve been sharing my opinions
Accept Medicare Reimbursement? 3 Reasons It’s a Bad Idea Read More »
Since stepping back from APHA three years ago, there are few things I enjoy more than hearing from a health care / patient advocate I got to know during my time at the helm. So many years and so many
These 2 Important Words Keep Your Practice Humming Read More »
Spring has sprung (or maybe in your neck of the woods it’s about to begin!) – and that means Mother’s Day is just around the corner. Whether or not you are a mother yourself, you know what Mother’s Day is
Marketing Magic for Mother’s Day in 3 Easy Steps Read More »
Readers who know me know that my daughter is very sick, and that I’m balancing my work on advocates’ behalf with being her advocate, too. For the last five months, we’ve been dealing with hiccups in her major health/medical issues.
Customer Service Nightmares? Improve Your Approach, Get Better Results Read More »
