A press release put out by Dr.Score.com says that the #1 indicator of patient satisfaction with their doctors is the amount of time the doctor spends with them. More time spent equals higher level of satisfaction. Well — of course! I can’t imagine too many folks are surprised at this. My email from patients backs […]
Continue Reading →The other day I blogged — again — about MRSA and other hospital-acquired infections and asked you to contact your legislators to ask them to pass legislation to require hospitals to disclose their infection rates. These superbug infections kill 100,000 Americans per year, and infect almost 2 million others — all unnecessary because controlling the […]
Continue Reading →Dr. Jerome Groopman holds a chair at Harvard Medical School, writes for the New Yorker Magazine, and has just published a book, How Doctors Think. I haven’t read it yet, but I’ve read at least a dozen reviews. What I most appreciate is that Dr. Groopman — a doctor held in high esteem by his […]
Continue Reading →It’s that dirty little secret that hospitals don’t want you to know about… but it looks like we’re almost at the tipping point. Soon you may be able to find out what your local hospital’s infection rate is — and you can choose whether you want procedures to take place in that hospital or not. […]
Continue Reading →My world as a patient advocacy consultant* exists in two camps, both of which influence each other constantly. Camp #1 is the world of medical errors and misdiagnosis. That’s the world where my career began — although not by choice, certainly. It’s the world the Institute of Medicine referred to when it reported that infamous […]
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