Listen Doctors! No surprise: more time = more satisfaction

A press release put out by Dr.Score.com says that the #1 indicator of patient satisfaction with their doctors is the amount of time the doctor spends with them. More time spent equals higher level of satisfaction. Well — of course! I can’t imagine too many folks are surprised at this. My email from patients backs […]

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Posted in: Doctor Communication, Health /Medical Consumerism, Healthcare Quality, Medical Errors / Mistakes / Misdiagnosis, Patient Advocacy, Patient Empowerment, Patient Tools, Self Help

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MRSA Disclosure Legislation: Act Now!

The other day I blogged — again — about MRSA and other hospital-acquired infections and asked you to contact your legislators to ask them to pass legislation to require hospitals to disclose their infection rates. These superbug infections kill 100,000 Americans per year, and infect almost 2 million others — all unnecessary because controlling the […]

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Posted in: Health /Medical Consumerism, Healthcare Quality, Hospitals, Medical Errors / Mistakes / Misdiagnosis, Patient Advocacy, Patient Empowerment, Patient Safety, Patient Tools, Self Help

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Of Groopman, Misdiagnosis and Dr. Phil

Dr. Jerome Groopman holds a chair at Harvard Medical School, writes for the New Yorker Magazine, and has just published a book, How Doctors Think. I haven’t read it yet, but I’ve read at least a dozen reviews. What I most appreciate is that Dr. Groopman — a doctor held in high esteem by his […]

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Posted in: Doctor Communication, Health /Medical Consumerism, Healthcare Quality, Medical Errors / Mistakes / Misdiagnosis, Patient Advocacy, Patient Empowerment, Patient Tools, Self Help

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MRSA Tipping Point – Almost There

It’s that dirty little secret that hospitals don’t want you to know about… but it looks like we’re almost at the tipping point. Soon you may be able to find out what your local hospital’s infection rate is — and you can choose whether you want procedures to take place in that hospital or not. […]

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Posted in: Health /Medical Consumerism, Healthcare Quality, Hospitals, Medical Errors / Mistakes / Misdiagnosis, Patient Advocacy, Patient Empowerment, Patient Tools, Self Help

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Medical Error Insurance?

My world as a patient advocacy consultant* exists in two camps, both of which influence each other constantly. Camp #1 is the world of medical errors and misdiagnosis. That’s the world where my career began — although not by choice, certainly. It’s the world the Institute of Medicine referred to when it reported that infamous […]

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Posted in: Doctor Communication, Health /Medical Consumerism, Health Insurance, Healthcare Quality, Medical Errors / Mistakes / Misdiagnosis, Patient Advocacy, Patient Empowerment, Patient Safety, Patient Tools

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