Monthly Archive: October 2007

Oct 30 2007

Doctors Complain About Complaints

… and I don’t blame (some of ) them. I’ve seen several articles in the past few days about this topic — that doctors are feeling bashed and unappreciated. Texas physicians blast anonymous complaints Closer look irks doctors Some doctors have their patients complaining on their behalf. I’m even seeing this about doctors who are …

Continue reading »

Oct 29 2007

More Evidence for the Positives of Apologies

Those of us who work in patient empowerment couldn’t help but notice the results of a Harvard Medical School study released this week about what happens to a relationship between doctor and patient when the physician makes an error. The story was reported in US News and World Report the New York Times and other …

Continue reading »

Oct 27 2007

From the Desk of (10/27/07)…

Some miscellany from the week, not requiring entire blog posts of their own…. The fires in Southern California have kept many of us riveted to TV and internet news. As reported earlier this week, my daughter, Becca, lives in Carlsbad, just north and east of several of the fires we’ve followed. I’m relieved and happy …

Continue reading »

Oct 27 2007

From the Desk of (10/27/07)…

Some miscellany from the week, not requiring entire blog posts of their own…. The fires in Southern California have kept many of us riveted to TV and internet news. As reported earlier this week, my daughter, Becca, lives in Carlsbad, just north and east of several of the fires we’ve followed. I’m relieved and happy …

Continue reading »

Oct 26 2007

A Lemon Law for Medical Consumers?

From Hannah Montana to drive-by shootings, there is plenty of interesting news in Cincinnati, Ohio today. But to me, your friendly patient advocate, an even more fascinating topic was reported in Cincinnati’s news this week: the possibility of a lemon law for medical consumers. To me, it’s one of those “now why didn’t I think …

Continue reading »

Older posts «